Accessibility Statement
Accessibility statement for Culm Garden Village
This website is run by Mid Devon District Council. We want as many people as possible to be able to use this website.
Mid Devon District Council endeavours to make this website as accessible as possible to everyone, including those with disabilities and those who use assistive technologies to browse the web. Some of the ways in which we strive to achieve this are as follows:
Changing colours, font, text size and other settings
All modern browsers allow you to change colours and font sizes. We've tried to create a site which doesn't get in the way when you change these settings.
For advice on changing settings, check out the BBC’s accessibility pages.
You can choose your operating system (e.g Windows), your Browser (e.g Internet Explorer) and the problem you're trying to fix. You'll then get lots of relevant advice on accessibility settings.
Screen readers
A screen reader is a program which reads out the information displayed on your computer to you. Screen Readers can be useful to enable blind and partially sighted people to browse the internet and carry out other tasks using their computer.
There are a variety of Screen Readers available via the internet. The following websites contain information regarding accessibility software and resources:
Plain English
We try to write in plain English and avoid jargon. If you don’t understand something, please let us know.
What to do if you can’t access parts of this website
If you need information on this website in a different format please contact us using the details below:
Email: customerfirst@middevon.gov.uk
Call: 01884 255255
Letter:
Customer Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton EX16 6PP
We’ll consider your request and get back to you in 2 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements please contact us by using the contact us form, emailing customer services customerservices@middevon.gov.uk or phoning 01884 255255 to discuss the issue with an advisor.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a relay assistance service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us
Technical information about this website’s accessibility
Mid Devon District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested on 16th September 2019. The test was carried out by Mid Devon District Council using Site Improve.
We tested:
- our main website platform, available at www.culmgardenvillage.co.uk